Frequently Asked Questions

  • We take pride in the quality of our garments! We use the Gildan G18000 Heavy Blend Crewneck Sweatshirt for all of our designs. This popular classic is made from a soft 50% cotton and 50% polyester blend, featuring a cozy, brushed-fleece interior that keeps you warm while staying breathable.

  • We primarily ship our orders via USPS (United States Postal Service) to ensure your items arrive safely and efficiently. However, we understand that unique situations arise—if you have a specific shipping need or prefer a different carrier due to certain circumstances, please reach out to us before placing your order. We are always happy to discuss alternative options to get your package to you!

  • To keep your embroidery looking brand new, we recommend turning the sweater inside out before washing. Use a cold, gentle cycle with mild detergent. No bleach. For the best results, hang drying is recommended, but you can also tumble dry on low heat. If needed iron inside out covered with a light towel.